America's Best Regional Banks 2025

Newsweek Recognizes Fidelity Bank & Trust’s Impact

Jim Kennedy, Jr. DUBUQUE, IA (January 2025) – Fidelity Bank & Trust, a family and employee owned community bank serving Iowa, Illinois and Wisconsin, recently announced that it is being recognized for the second year in a row as one of America’s Best Regional Banks 2025 by Newsweek and Plant-A Insights Group. Newsweek and Plant-A Insights Group recognized top regional banks and credit unions in the United States by conducting a large-scale study based on the analysis of over 9,000 institutions, more than 70,000 customer surveys, and millions of social media reviews.

“It is a great honor to receive this recognition for a second year in a row,” said Jim Kennedy, Jr., Chairman of the Board and President of the bank’s holding company. “This award affirms our commitment to providing exceptional financial services with friendly, familiar faces. As we celebrate 115 years of service this year, we look forward to living out our mission of making hometown lives better and doing so by continuing to keep our customers, communities, and employees a priority.” Kennedy added.

“Regional banks and credit unions are the financial backbone of communities nationwide as they support small businesses, fund local projects, and ensure easy access to essential banking services. Newsweek and market-data research firm Plant-A Insights are proud to introduce “America’s Best Regional Banks and Credit Unions 2025,” highlighting companies utilizing a community- and customer-centric approach to make a big financial impact in their neighborhoods.” said Nancy Cooper, Global Editor in Chief, Newsweek.

I’ve been a member of Fidelity Bank & Trust from the EDSB days. My experiences of getting a home loan, refinancing, and opening a checking and savings account have all been A+. Questions are answered promptly and painlessly via text. Working with Fidelity Bank & Trust has been a joy for 18+ years. Good job team, very well deserved!!

Tim J Bahl

Fidelity Bank & Trust has been nothing but accommodating to us. From easy online banking to timely communication throughout our building process, everything has been flawless. We can always count on FB&T for great service and trustworthy advice.

Katie N.

Fidelity was a real life saver for me during my business expansion. Initially, I worked with another financial institution, but when the project's budget exceed expectations, I was left with little options on how to finance the remaining portion of the buildout. I reached out to Derek, whom I met through the Dubuque Chamber, and we... Read More

Katie M.

Everyone at Fidelity Bank & Trust is so friendly. They always know my name, and make me feel special - that my business matters.

Joan H.

Fidelity Bank & Trust offers great service and a variety of banking options to fit our needs.

Lynn B.

I recently bought my first home, which was pretty scary! But I got to work with the Dubuque Asbury Rd office and they were awesome! Not only did they help me manage my mortgage, they gave me many other helpful tips that I would never have known! They went above and beyond, and I felt like I was treated as family. What's more? Since... Read More

Miranda H.

Fidelity Bank & Trust meets all my banking needs. From mortgages to mobile banking, they have it all. Fidelity Bank & Trust has great customer service, with employees who are always friendly and willing to help. As Fidelity continues to grow, I appreciate the small-town bank approach it maintains.

Angie D.

Everyone at the West Branch office is consistently helpful, polite, and uplifting. There is always a pleasant environment when I visit, and they are always able to help me get every situation figured out.

Alexis W.

I enjoy working with everyone at Fidelity Bank & Trust. They offer a wide variety of useful services and have multiple branches in the Tri-State area. I appreciate the local feel and personal attention.

William M.