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Protecting Our Older Customers From Fraud

At Fidelity Bank & Trust, we take special precaution to protect the older members

According to the 2017 Older Americans Benchmarking Report, one-third of the U.S. population is over the age of 50. This percentage of the population also holds 70% of all deposit balances.

At Fidelity Bank & Trust, we take special precaution to protect the older members of our hometowns from losing their money to fraudulent scams.

It’s awful that criminals prey on individuals’ trusting natures to exploit them. But, here are some ways we work to prevent financial elder abuse. 

  • Empowerment: Fidelity wants our older hometown citizens to feel comfortable with our banking services. That’s why we offer entrance to our Five Star Club! As a member you can enjoy free checking accounts, discounts on products like checks and money orders, and invitations to our frequent extended trips.
  • Education: With financial management, education is key at every stage of life. That’s why we make it a point to keep our customers up-to-date with any new information about cyber-security. Visit our Facebook page often to stay current. Additionally, Fidelity Bank & Trust staff receive extensive training, so they can better identify financial elder abuse and quickly address it.
  • Technology: At Fidelity Bank & Trust, we partner with ID Shield to protect you from fraud by monitoring your credit and several other areas typically used to steal identities. If anything looks suspicious you will be alerted so you can take action right away. ID Shield is an optional product offered to our customers for purchase.
  • Proximity: While we take many steps to prevent financial fraud against our older population, that doesn’t eliminate it. However, as your Hometown Bank, we’re always a phone call or a quick drive away.

If you want more information about how to protect yourself from fraud, please call us at Fidelity Bank & Trust. The safety of our customers is our first priority.

Member FDIC.