Customer Education

Fidelity Bank & Trust has been nothing but accommodating to us. From easy online banking to timely communication throughout our building process, everything has been flawless. We can always count on FB&T for great service and trustworthy advice.

Katie N.

Fidelity Bank & Trust offers great service and a variety of banking options to fit our needs.

Lynn B.

Everyone at Fidelity Bank & Trust is so friendly. They always know my name, and make me feel special - that my business matters.

Joan H.

Everyone at the West Branch office is consistently helpful, polite, and uplifting. There is always a pleasant environment when I visit, and they are always able to help me get every situation figured out.

Alexis W.

I’ve been a member of Fidelity Bank & Trust from the EDSB days. My experiences of getting a home loan, refinancing, and opening a checking and savings account have all been A+. Questions are answered promptly and painlessly via text. Working with Fidelity Bank & Trust has been a joy for 18+ years. Good job team, very well deserved!!

Tim J Bahl

Fidelity was a real life saver for me during my business expansion. Initially, I worked with another financial institution, but when the project's budget exceed expectations, I was left with little options on how to finance the remaining portion of the buildout. I reached out to Derek, whom I met through the Dubuque Chamber, and we... Read More

Katie M.

I enjoy working with everyone at Fidelity Bank & Trust. They offer a wide variety of useful services and have multiple branches in the Tri-State area. I appreciate the local feel and personal attention.

William M.

Fidelity Bank & Trust meets all my banking needs. From mortgages to mobile banking, they have it all. Fidelity Bank & Trust has great customer service, with employees who are always friendly and willing to help. As Fidelity continues to grow, I appreciate the small-town bank approach it maintains.

Angie D.

I recently bought my first home, which was pretty scary! But I got to work with the Dubuque Asbury Rd office and they were awesome! Not only did they help me manage my mortgage, they gave me many other helpful tips that I would never have known! They went above and beyond, and I felt like I was treated as family. What's more? Since... Read More

Miranda H.

Customer Education

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